Privacy Policy

A Kinder Kind of Transparency

Rough Rough Atelier ("Rough Rough," "we," "us," or "our") values your trust and privacy. This Privacy Policy outlines how we collect, use, and protect your personal information across our website, communications, services, and interactions.

What We Collect — and Why

When you browse or shop with us, we may collect:

Basic information like your name, address, email, and phone number
Order and transaction details
Device and browser metadata (IP, cookies, analytics)
Voluntary data such as survey responses or feedback

We use this information to:

Fulfill orders and customer service
Personalize your experience
Improve our site and product offering
Communicate updates, promotions, and product launches (only with your consent)

No Bark, Just Purpose

Our dogs don’t get to choose what they wear — we choose for them. So we make it count: minimalist, cruelty-free, made to last. That intention extends to your data. We collect only what’s necessary and never sell your information.

Cookies & Tracking

We use cookies to:

Maintain your shopping cart
Understand site usage and preferences
Serve relevant content and ads

You can adjust cookie settings in your browser. Note that some features may not function properly without cookies.

Sharing

We may share your data with trusted third parties (like payment processors, analytics providers, logistics partners) only to operate our services efficiently. These partners must adhere to strict data protection standards.

We do not sell your data. Ever.

Your Rights

You can request access to, correction or deletion of your data at any time. To do so, contact us at: bark@roughroughatelier.com

Security

We take reasonable steps to protect your personal data from loss, misuse or unauthorized access. Still, no digital system is ever entirely secure — so we encourage strong passwords and smart browsing.

Children

Our site is not intended for anyone under the age of 13. We do not knowingly collect data from children.

Updates

We may update this policy from time to time. Major changes will be posted on this page.

Questions?

We’re always here. For anything related to privacy or data, email us at bark@roughroughatelier.com.

With kindness,
Rough Rough